Kingdomine Service Commitment

Since you select Kingdomine product, we are not only to be a product provider, but also be a reliable partner being along with you through the product whole lifecycle. Kingdomine shares the same concern as you with providing the best quality and close-to-you service which integrates five basic aspects of Service, Technical Support, Parts, Publications and Training as well.
 
Service Support:
Kingdomine always attaches great importance to every stage of product, from the delivery throughout the entire life period to guarantee it being delivered               

As munufacturer level and continuous stable operation and running.
1.We promise 24 hours to keep your problem solved online.
2.One year free parts warrantee.
3.Engineers to be sent to worldwide ready for customers’ demand.
 

Technical Support:
Our Hunan headquarters call center provides customized technical advice and complaint handling.
1.The technical support teams of the agent and Kingdomine branches are available 24 hours a day, year-round to help you at the job site.
2.We promise to solve common problems within 24 hours, serious problems within 3*24 hours.
3.We can help you conduct project construction plan if need.
4.We can appoint special permanent-located service engineer for your main project.

Training Support:
We tailor complete and valuable training programs to every client, combining theoretical knowledge and field operation, maintenance in perfect.
1.Service training on jobsite
2.Local training by overseas branches & agents
3.Training at Kingdomine Headquarters.
 
 
Review the past and look forward to the future, Kingdomine will consistently make efforts at the perfect service network, excellent service team, modern information technology, complete service facilities, and provide strong support for every customer.
Service

Exhibiton

We have attended the 2014 Chile Exhibtion to show our mining equipment products to the South America people. We want to be the one-stop provider of the mining equipment in China to meet the clients various requirement.